Simplify and enhance leave management experience using a chat bot
In most organisations to apply for leaves employees need to log into the HR system from their office network using their office computer. This makes a simple process of leave application full of friction.
Searce simplified this process using a Leave Management Bot in Workplace Chat where any employee can simply use the bot on their mobile phone from the field to apply for leaves. The bot immediately sends a notification to the manager for approval and enters everything in the HR system automatically. The bot sends the employee a confirmation on Workplace chat as soon as the manager responds to the leave request.
How to do it in your organisation in three simple steps
- Identify and prioritise workflow(s) to automate using workplace bots, and determine if the bots will be a standalone one or is to be integrated with the existing infrastructure
- Align technical resources (who have experience in working with APIs) either in-house or from a Workplace partner like Searce (you can also write to them on firstname.lastname@example.org) and create a time bound launch plan
- Create a comprehensive communication plan to announce the launch of the bots and share user guides on how to interact with them
Searce is an official partner of Workplace by Facebook. Searce creates engaging software products, improves business processes, and delivers high performance outcomes through their consulting engagements. With a strong belief that ‘Best practices are overrated’, Searce assembles a small, highly empowered team of top performing engineers and geeks who work to identify better ways of doing things. The innovation focused work culture ensures that the team is ‘encouraged to make mistakes’ and to question the status quo in order to improve processes and deliver transformation.
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