Share updates on shifts and rosters

Share updates on shifts and rosters

With the use of Workplace and Work Chat mobile applications, sharing files on Workplace is more mobile-friendly than the traditional method of emailing files.

Having information highly accessible on mobile is most helpful for healthcare workers in Institute of Mental Health (IMH), who are on the move all the time. Such information can include published shift schedules and subsequent changes and updates, and are usually posted in ward groups.

Benefits / Impact of Workplace

  • Mobile-first communication of shift schedules and updates, allowing for such information to be real time and easily accessible
  • More efficient communication to healthcare employees who work in shifts
  • Drives greater alignment between ward employees and ward managers

Do it in your organisation in 3 easy steps:

  1. Ensure that every Ward has its own closed group with the Ward Manager having the overall ownership. 
  2. Once the shift schedule is finalised, share it as a document (PDF, Word or Excel). Workplace automatically generates a rich preview of the document. 
  3. For any subsequent changes to the shift schedule, use @tagging to inform staff who are affected. 

About IMH

IMH is a 2,000-bed acute tertiary psychiatric hospital situated on a 25-hectare campus at Buangkok Green Medical Park in Singapore. It offers a comprehensive range of psychiatric, rehabilitative and counselling services for children, adolescents, adults, and the elderly.

IMH integrates evidence-based therapies and is supported by the departments of clinical psychology, nursing, occupational therapy, and medical social work, to provide holistic care for its patients. IMH has 50 wards for inpatients and seven Specialist Outpatient Clinics.

Key Metrics 

90% of IMH staff claimed their accounts within the first two months of implementation. 70% of them are active on a weekly basis, and there was a proliferation of approximately 200 groups. (as of June 2017)

“I feel that Workplace has brought everybody closer. Our staff really like it that they have a place to share with everybody”. Frank Ong, director of HR and L&D, IMH

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