Recognise outstanding performance and motivate people
Recognition of good performance is considered to be a huge motivator but stories of employees’ everyday impact do not usually end up in newspapers. As a result, leaders are always trying to come up with innovative processes to recognise employees for good work.
At IIFL, managers share stories of their team members’ exemplary work on appropriate local/regional/national Workplace groups with images and ad hoc live videos.
This not only gives wider recognition to employees but ensures that best practices get disseminated widely. Co-workers can congratulate the team member in comments as well as learn from their work. This instant recognition motivates everyone to do better. This also gives leadership visibility into day-to-day impact of their frontline teams.
When shared in a cross-functional group, it helps different teams build empathy for each other by understanding how everyone is working hard towards the same company mission.
How to do it in your organisation in three simple steps:
- Create team level ‘Closed’, ‘Teams & Projects’ type groups for every team and add all the relevant team members. Restrict membership only through admin approval. Allow posting permissions to everyone [Resources here]
- Start sharing posts about achievements and milestones of your team members on this group
- Congratulate and motivate your team members by commenting and reacting on such posts. As a manager, re-post important stories in larger groups for more visibility and higher motivation
About IIFL (India Infoline Limited)
IIFL is India’s leading integrated financial services group with diverse operating businesses, mainly, Non Banking and Housing Finance, Wealth and Asset Management, Financial Advisory and Broking, Mutual Funds and Financial Product Distribution, Investment Banking, Institutional Equities, Realty Broking and Advisory Services.
It has more than 12,000 working from more than 1,150 branches across India, all of whom are on Workplace. A significant proportion of frontline employees was email-less which was connected with the rest of the organisation for the first time through Workplace.
More about the company here.