Improve productivity and cross-functional collaboration using a Task Bot

Improve productivity and cross-functional collaboration using a Task Bot

While multi-tasking today has become the corporate lifestyle, how efficient are we at managing tasks! How easy is it to keep track of the increasing number of deliverables, the multiple stakeholders, and the tight deadlines! Should line managers be keeping track of team deliverables in addition to their own!

With these questions looming in the mind of every employee and every line manager, Kwench created the Task Bot – A user-friendly productivity and task management tool for Workplace.

Using the Task Bot, the employees can:

  • Create tasks and add notes: Add a task from a post or from a workplace chat window along with the additional notes for the task
  • Assign tasks to other Workplace users: A task created from a post can be assigned to the members of the group in which the post is published whereas a task created directly from the workplace chat window can be assigned to any Workplace user
  • Set reminders: Set date and time to a task and get reminders on workplace chat.
  • Run analytics: Admins can view weekly trend of tasks created and completed


The use of the Task Bot has not only increased productivity across the organisation but has also assisted employees with effective time management. Team members post issues in a group and quickly assign them as tasks to other team members thus increasing cross functional collaboration.

How to do it in your organisation in three simple steps

  • Visit to sign up
  • Create an exciting communication plan to announce the launch of this bot and a simple how-to video showing employees how to interact with it
  • Set up a weekly review cadence for the first six weeks (and monthly thereafter) to assess the performance and decide next steps to realise more value out of it

About Kwench

Kwench is one of the product partners of Workplace. As on Feb 2018, they’re serving 100+ clients in 21+ countries with 200+ bot installations addressing simple to complex use cases like peer-to-peer recognition, award nominations and redemptions, ticketing systems, idea life cycle management, engagement surveys, learning and development etc.

Kwench is an ISO27001 certified, SOC2 and EUGDPR ready employee engagement platform provider serving 1000+ companies, million employees in 60+ countries since 2008 through its social, mobile, gamification, and analytics driven platforms that address various dimensions of employee engagement including learning, recognition and rewards, wellness, collaboration and communication.

More about the company here.

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