Announce training calendar, manage attendees and share course materials with participants
With a large nursing population, many of whom are without corporate emails , managing the training calendar including announcement of courses, dissemination of course notes, course evaluation and course certificates can be a tedious process as many of the communications have to go through the Reporting Officers (ROs).
With Workplace, the workflow for the team from Nursing Education & Practice (Training) has been reduced significantly. Now, the workflow for the training team is a simple one.
A. All courses are announced in the main training page with links to individual courses
B. Course details including date, time and venue are published in the specific course group with the use of @tagging to inform participants
C. Course notes are uploaded in the course group so that participants can download and print at their own convenience
D. The evaluation link is posted in the same course group and easily accessible to participants
The Training team is able to communicate directly with participants on Workplace, and unnecessary time spent in dissemination of information and course notes via ROs is eliminated.
Do it in your organisation in 3 easy steps:
- Create an open group e.g. “Training Wiki” with a pinned post of important resources and training calendar
- Add participants to a closed group so that information relating to each course can be disseminated to the target group
- Use the Events tool to track attendance of each course. For more guidance on using Events on Workplace, watch this video here
About Tan Tock Seng Hospital (TTSH)
TTSH is one of Singapore’s largest multi-disciplinary hospitals with 45 clinical and allied health departments, 16 specialist centres. It has over 8,000 healthcare staff and has three institutes that are spearheading care, research and innovations in
geriatric medicine, infectious diseases and ophthalmology.
For Tan Tock Seng Hospital in Singapore, internal communications becomes more complex when taking into account that 10% of the workforce is based outside of the hospital, in patients’ homes or elsewhere. It may take multiple roll calls to get a single message out to all 3,600 nurses, inside and outside of the hospital and on different shifts.
It is the first hospital in the world to use Workplace and now has over 75% of its workforce on the platform, with over 100 active groups and 300 posts in a week (as of Dec 2017).