Track performance and milestones in 1:1 group with manager

Track progress and milestones in 1:1 group with manager

Modern managers understand that coaching is an essential tool to achieve organisational goals. By helping people to learn and grow to fulfill their role and adapt to changing circumstances, managers catalyse employees’ development and enable them to improve their performance at work. 

With the traditional way of sending feedback and updates to your manager via emails, important notes might get lost among other emails and it is difficult to refer to various such emails in the future. 

Workplace groups can be used to share updates and build a repository of past conversations. In the case of Institute of Mental Health (IMH), 1:1 groups are created between the manager and his direct report to share and follow up on tasks, and to document performance milestones. 

The use of the Doc feature (editable document within a Group) allows both the manager and staff to update each other easily. 

Do it in your organisation in 3 easy steps:

  1. Encourage all managers to create a 1:1 Secret group with their direct reports. For more guidance on Groups on Workplace, refer to this video here. 
  2. The group can be used to discuss weekly updates and progress, and performance feedback. 
  3. [Bonus] Encourage managers to put a pinned post to important resources and useful materials. 

“I feel that Workplace has brought everybody closer. Our staff really like it that they have a place to share with everybody”. Frank Ong, director of HR and L&D, IMH

About IMH

IMH is a 2,000-bed acute tertiary psychiatric hospital situated on a 25-hectare campus at Buangkok Green Medical Park in Singapore. It offers a comprehensive range of psychiatric, rehabilitative and counselling services for children, adolescents, adults, and the elderly.

IMH integrates evidence-based therapies and is supported by the departments of clinical psychology, nursing, occupational therapy, and medical social work, to provide holistic care for its patients. IMH has 50 wards for inpatients and seven Specialist Outpatient Clinics.

Key Metrics 

90% of IMH staff claimed their accounts within the first two months of implementation. 70% of them are active on a weekly basis, and there was a proliferation of approximately 200 groups. (as of June 2017)

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